Complete course schedule
Already know what you're looking for? Our 2025 schedule is live - work with your Learning Consultant if you need special dates or something added - we are happy to help!
Click on the class boxes for more information, or the "View all courses" button below to search the full catalog.
Fri 4 Sep 2026
1 day, 9:00 AM - 5:00 PM (8 hours)
Course Overview In this course, learners will discover how to apply generative AI to streamline daily tasks, enhance decision-making, and drive meaningful business outcomes. Learners will understand how to use Microsoft 365 Copilot and its functionalities to improve their productivity. The course focuses on real-world use cases—no coding required—making it ideal for those who want to confidently integrate AI into their work.
Fri 11 Sep 2026
1 day, 9:00 AM - 5:00 PM (8 hours)
Overview: Artificial intelligence (AI) agents are rapidly becoming a core driver of business automation. Harnessing the power of generative AI and large language models (LLMs) through agentic frameworks introduces powerful new ways to streamline operations, boost productivity, and free users from tedious and time-wasting tasks. By designing and deploying agents responsibly and effectively, organizations can accelerate adoption, reduce risks, and gain a competitive advantage in the impending "agentic shift."
Fri 11 Sep 2026
1 day, 9:00 AM - 5:00 PM (8 hours)
Overview: Artificial intelligence (AI) tools can be used in a business setting to generate text that is unique, thorough, and highly effective at communication. In response to your written prompt describing what you require, these tools can quickly summarize information, generate ideas, solve problems, participate in conversations, and engage in a wide range of other purposes, enabling you to save time and money designing and developing text-based content. In order to achieve these goals, you must learn how
Looking for something you aren't expecting?
Featured Classes
This is the stuff we HAVE to tell you about - either one-off classes or new courses all together.
AIS Partnership for Boot Camp Classes!
We've partnered with Assured Information Security in Rome, NY to bring "boot camp" classes to our market. Starting off with CompTIA Security+, classes in this format feature an on-site exam the Friday afternoon of each class. Ask your Learning Consultant for more details (including a "test pass guarantee" offer).
Data Analysis Fundamentals
Doing data analysis work is about more than learning a software program (Excel, Power BI, Tableau, etc.) - you need to understand the concepts and theory too. This one day course gets you up to speed (and can be useful either before or after your software classes).
SharePoint Coaching
Implementing SharePoint can be hard. This coaching program is what you need to get started. Advertised days and times subject to change. Check with your Learning Consultant about setting up a private session!
Generative AI and ChatGPT - if you're not early, you're late!
Our GenAIBIZ course offers business professionals with the ability to describe the fundamentals of AI and generative AI; generate text, code, images, video, and audio using generative AI; identify the challenges of generative AI; and implement organizational strategies for generative AI.
Why Tier One?
You are "3 Easy Steps" away from taking a class today!
Do you need to learn the new technologies taking hold in today’s technical environment? Do you need to keep your skills updated to remain viable in today’s workforce? Does your job require you to get certified? Tier One’s training prepares you to meet these challenges and if getting certified is important to you, our training prepares you for that too!
What would you like to learn?
Our classes are HANDS-ON classes. Our trainers talk about the concept, show the concept, and then students practice the concept - in real-time with instructor feedback. Click here to see the plethora of choices. Don't see what you need? Please ask us!
How do you like to learn?
Selecting the most effective learning method often depends on individual preferences. For beginners, participating in a live online class with other students can sometimes be challenging, this is just one reason why we offer a variety of learning modalities including: In-Person Classes, Online Classes, E-Learning Classes, Blended Learning Classes, and Group Classes. Click here to explore.
Contact Us!
We are a phone call away! Please call us to discuss just how easy it is to get the training you need. Should you need expert recommendations, we can provide that too! We are a local company with personnel spread throughout the Northeast Pennsylvania region
By Phone: 570-270-2700
Reach our General Manager, Shawn Mera, directly - smera@nhnepa.com.
Our customers are happy customers
We are based here in Pennsylvania and focused on building a relationship with you.
